Come and Join Our Team.

As the front desk administrator you will be the first point of contact for the Medi Spa. You will support day-to-day operations and will be responsible for numerous administrative tasks in the front of office, including many client-facing responsibilities. Consequently, we are looking for a person with the ability to multitask, who has exceptional communication skills, who can provide excellent customer service, and has genuine desire to do their best work!

Education and Experience:

1.) Graduation from high school or GED equivalent required.

2.) One or more years of experience involving direct communication with the public.

3.) Experience with handling a multi-line phone system and experience working a check out system preferred.

Essential skills and abilities:

1.) Superior interpersonal and communication skills.

2.) Outstanding listening skills and the ability to empathize with others.

3.) Appropriate sense of discretion in dealing with varied and difficult situations.

4.) Ability to convey a positive attitude in all dealing with others, whether patients or staff members.

5.) Exceptional personal organizational skills.

6.) Attentiveness to detail and willing to go the extra mile.

Responsibilities:

1.) Greet clients warmly upon arrival, determine needs, and ensure they get escorted to the appropriate care of other staff members as appropriate.

2.) Confirm with each client upon every visit that their information on file is accurate and up-to-date. Accurately record updates and corrections as needed.

3.) Responsible for answering questions in person and by telephone.

4.) Responds to inquiries from employees, clients, and others are refers (when necessary) to the appropriate person and/or department.

5.) Scheduling client appointments.

6.) Develops and maintains office forms and procedures and assists with administrative tasks such as EMR assistance.

7.) Performs other duties and assumes various responsibilities as determined by the supervisor.

Our ideal candidate should be able to complete full patient skin assessments, have knowledge surrounding laser and aesthetic treatments, and feel comfortable making aesthetic recommendations. Other responsibilities include patient education on treatment plans and medication. Ensures patient is satisfied with elective skin care products and services.

Education and Experience:

1.) High school diploma; college degree preferred.

2.) Two years experience in a medical office working as an aesthetician.

Essential Skills and Abilities:

1.) Possesses wide-ranging knowledge of skin care treatment, elective services, and products,

2.) Excellent communication skills.

3.) Good problem solving and analytical skills.

4.) Ability to work as a team member.

5.) Well organized and attention to detail.

6.) Ability to manage multiple projects simultaneously.

7.) Treats patients and co-workers with respect.

8.) Empathetic with patient’s needs and concerns.

Responsibilities:

1.) Primary duties:

• Provides patients with complimentary consultations regarding skincare services.

• Determines patient skincare goals and objectives and recommends products and services that can reasonably facilitate attainment of those goals.

• Seeks advice and supervision of physician as required on treatment protocols and notifies the physician of any patient noncompliance.

• Responsible for the coordination of any correspondence to patients regarding their skin care treatment plan, product usage, or home care instructions.

• Maintains patient medical records detailing all treatment procedures, elective products, medication history, and educational materials received.

2.) Secondary duties:

• Monitors equipment to ensure proper operation and maintains said equipment in accordance with manufacturer guidelines,

• Maintains treatment rooms and work areas in compliance with OSHA standards.

• Participates and attends in-service educational programs and staff meetings.

• Tracks referral sources, sends thank-you letters to the source, and posts consultation letters to the patient.

• Maintains inventory tracking system for retail and professional products.

• Orders and stocks inventory and supplies as needed for maintaining treatment rooms and retail areas.

Responsible for providing elective care for cosmetic complaints that can be reasonably treated with injection procedures. You will also be required to assess patients for their suitability for non-surgical treatments such as dermal fillers, laser hair removal, or chemical skin treatments. Duties include taking medical histories, performing examinations, and developing treatment administration as directed by their supervising physician.

Education and Experience:

1.) Five years of experience in a medical office as an R.N.

2.) Graduate of accredited nursing program with current state license.

Essential Skills and Abilities:

1.) Possesses wide-ranging knowledge of skin care treatment and pathology.

2.) Good problem solving and analytical skills.

3.) Excellent knowledge of dermatology.

4.) Excellent communication skills.

5.) Ability to work as a team member.

6.) Well organized with exceptional attention to detail.

7.) Ability to manage multiple projects simultaneously.

8.) Treats patients and co-workers with respect.

9.) Empathetic with patient’s needs and concerns.

Responsibilities:

1.) Primary duties:

• Provides direct patient care as a representative of the physician, treating the patient in a style or manner developed and directed by the supervising physician and consistent with the authorized practice as defined by state law.

• Delivers care in accordance with mutually agreed upon guidelines that are developed by the physician and R.N. and based on physician’s delegatory style.

• Limits involvement in the assessment and implementation of treatment to agreed upon procedures including but not limited to injection therapy, taking into consideration their training, experience, and preparation of the R.N.

• Tracks referral sources, sends thank you letters to the source, and dictates consultation letters to the patient.

• Responsible for the coordination of retention correspondence to patients regarding their follow-up treatment plan.

• Maintains the patient medical records detailing all treatment procedures, medication history, and educational matters distributed.

2.) Secondary duties:

• Confirms with patients their clear understanding that a registered nurse is treating them.

• Review with the supervising physician all delegated patient services on a regular basis, as well mutually agreed guidelines for the practice.

• Clarifies and familiarizes all issues related to supervision methods and style of delegating patient care with the supervising physician.

• Maintain treatment rooms and work areas in compliance with OSHA standards.

• Maintains inventory-tracking system for all injectable products. Orders and stocks inventory supplies as needed.

Responsible for assisting the aesthetic team in patient care including patient evaluations, assisting with select procedures, and ensure quality care. Other responsibilities include patient education on treatment plans and medication, nursing procedures and lab requisition documents.

Education and Experience:

1.) High school diploma; college degree preferred.

2.) Five years of experience in a medical office or medical spa working as a medical assistant.

Essential Skills and Abilities:

1.) Excellent communication skills.

2.) Good understanding of skin anatomy.

3.) Good problem solving and analytical skills.

4.) Ability to work as a team member.

5.) Well-organized with attention to detail.

6.) Ability to manage multiple projects simultaneously.

7.) Empathetic with needs and concerns.

8.) Ability to work well with physicians, anticipating their needs in regard to patient treatment.

Responsibilities:

1.) Primary duties:

• Escorts patients to exam rooms in order of appointment times. Perform initial patient evaluation and establishes treatment plan. Ensures patient understands the treatment plan, understands the proper use of medications, understands their responsibility for compliance with the treatment plan prior to leaving the office.

• Straightens and cleans exam rooms after patient visits.

• Completely and correctly fills out required pathology and laboratory requisition of documents for patients as required by physician. Provides clinical staff with completed documents for data entry.

2.) Secondary duties:

• Stocks all exam rooms.

• Performs all duties related to medical instrument cleaning and sterilization.

• Notifies clinical staff of supplies to avoid shortages.

• Performs other duties and tasks as needed.

Responsible for performing cosmetic procedures for patients using specialized laser equipment or other aesthetic devices including Coolsculpt. In this role you will be responsible for evaluating the skin care concerns of a client, conferring with a medical doctor or another supervisor to develop the best treatment plan, applying the laser treatment, and documenting patients’ charts. This role requires working as part of a team to improve the health and self-esteem of a client. Great customer service skills are required for this occupation as well as attention to detail and the willingness to consistently pursue training to stay current as cosmetic laser technology advances.

Education and Experience:

1.) Possess previous training on aesthetic devices or ability to train on said devices.

2.) A minimum of one year of experience in laser hair removal and intense pulsed light treatments.

3.) Experience with body shaping devices (Vela shape, Profound).

4.) Experience with ablative/co2 lasers and aftercare.

5.) Experience with micro-needling devices and procedures.

Essential Skills and Abilities:

1.) Excellent communication skills.

2.) Good understanding of skin anatomy.

3.) Good problem solving and analytical skills.

4.) Ability to work as a team member.

5.) Well-organized with attention to detail.

6.) Ability to manage multiple projects simultaneously.

7.) Empathetic with needs and concerns.

8.) Ability to work well with physicians, anticipating their needs regarding patient treatment.

Responsibilities:

1.) Primary duties:

• Provides patients with complimentary consultations regarding laser devices and other services.

• Determines patient goals and objectives and recommends services that can reasonably facilitate attainment of those goals.

• Seeks advice and supervision of physician as required on treatment protocols and notifies the physician of any patient noncompliance.

• Responsible for the coordination of any correspondence to patients regarding their treatment plan, and pre/ post treatment instructions.

• Maintains patient medical records detailing all treatment procedures, elective products, medication history, and educational materials received.

2.) Secondary duties:

• Monitors equipment to ensure proper operation and maintains said equipment in accordance with manufacturer guidelines,

• Maintains treatment rooms and work areas in compliance with OSHA standards.

• Participates and attends in-service educational programs and staff meetings.

Responsible for assisting the Nurse Injector in patient care including patient evaluations, assisting with select procedures, and ensure quality care. We are seeking an experienced, polished, professional candidate with exceptional interpersonal and organizational skills. This position works closely with practice manager and all office staff and must be able to communicate effectively both verbally and in writing.

Education and Experience:

1.) High school or equivalent (Required)

2.) Cosmetic Medicine: 1 year (Preferred)

Essential Skills and Abilities:

1.) Experience with practice management software and word processing applications

2.) Comfortable using email and interacting with Internet applications

3.) A “can-do” attitude, showing initiative and willingness to adapt to change

4.) Excellent written and oral communication skills

5.) Neat, professional, polished appearance

6.) Able to understand patient concerns and handle them appropriately

7.) Proven ability to handle upscale clientele and maintain high standards in patient care and confidentiality.

Responsibilities:

1.) Primary duties:

• Consult a patient on Botox, Filler, Collagen building, resurfacing and body shaping options independently

• Mix Botox

• Suggest Botox doses

• Takes accurate patient photos

• Supports Nurse Injector by assisting with in-office procedures

• Secures patient information and maintains patient confidence by completing and safeguarding personal information

• Counsels patients by transmitting Nurse Injector's orders and questions about procedures

• Prepares patients charts for upcoming appointments

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

• Provide Concierge-level service and be highly responsive to all patient needs.

2.) Secondary duties:

• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

• Updates job knowledge by participating in educational opportunities; reading professional publications.

• Serves and protects the Medispa by adhering to professional standards, policies and procedures, federal, state, and local requirements.

• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Contractual Licensed Massage Therapist

At The RETREAT we focus on customizing individual treatments to maximize your overall health and well-being. The ownership and operations are shared by Tristate’s most well respected, board-certified plastic surgeon and dermatologist. A dedication to excellence can be assured by our staff as we provide premier experiences.

We are seeking a licensed Massage Therapist to join our successful med spa team! The successful candidate will be knowledgeable in a variety of massage styles, possess a deep knowledge of human anatomy and the musculoskeletal system, and work well as part of a wellness team. Pay will be contractual pay and you will receive a Form 1099-NEC at year-end.

Massage Therapist Job Responsibilities:

• Performs professional quality massage, within scope of practice and licensing (as applicable).

• Designs specific sessions based on members or guest individual needs.

• Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.

• Creates excellent member/guest experience through friendly and helpful attitude.

• Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.

• Collaborate with other spa professionals to ensure a seamless and integrated client experience.

• Communicates various promotions to clients.

• Follows all practice policies and protocols.

• Assists in the cleanliness of the location (therapy rooms and common areas).

• Completes Wellness Chart documentation accurately and completely.

• Performs other duties as assigned.

• Will comply with all relevant privacy and HIPPA rules and regulations.

• You will be responsible for helping develop relationships with referral

sources, drive social media engagement, recruit patients, produce marketing material, etc. We are looking for a go-getter who will go above and beyond to help find clients.

Retreat Operation Hours:

• Monday – Friday (9am-5pm)

• Every other Saturday (9am – Noon)

Massage Therapist Qualifications / Skills:

• Bedside manner

• Physiological knowledge

• Infection control

• Health promotion and maintenance

• Creating a safe, effective environment

• Informing others

• Verbal communication

• Medical teamwork

• Judgment

• Procedural skills

• People skills

Massage Therapist Education, Experience, and Licensing Requirements:

• Minimum of 500 hours of massage therapy school and a certificate of

completion

• Adherence to all applicable local and state licensing laws and

regulations related to the massage therapy services provided, including following any applicable law pertaining to maintaining current Massage License

• Knowledge of and experience in performing Swedish and Deep Tissue Massage required, as well as knowledge of and experience in performing other modalities

• Understands and believes in the healing benefits of massage therapy and bodywork

• Satisfactory results of background and reference check is a condition of employment in this position

Responsible for assisting the Medical Providers in patient care including patient evaluations, assisting with procedures, and ensuring quality care. We are seeking an experienced, polished, professional candidate with exceptional interpersonal and organizational skills. This position works closely with the practice Administrator and all office staff and must be able to communicate effectively both verbally and in writing.

Education and Experience:

High school or equivalent (Required)

Medical Assistant: 1 year (Preferred)

Essential Skills and Abilities:

Experience with practice management software and word processing applications.

A “can-do” attitude, showing initiative and willingness to adapt to change.

Excellent written and oral communication skills

Neat, professional, polished appearance

Able to understand patient concerns and handle them appropriately.

Proven ability to maintain high standards in patient care and confidentiality.

Responsibilities:

Primary duties:

Educate and consult and counsel patients on aesthetic treatments and procedures while assisting medical providers.

Capture clear patient photos and assist in completing clinical documentation.

Support Medical Provider by assisting with medical and aesthetic procedures.

Secure patient information and maintain patient confidence by completing and safeguarding personal information following all HIPPA Rules and Regulations

Prepare patient charts for upcoming appointments including documentation of treatment plan provided by medical provider.

Provide Concierge-level service and be highly responsive to all patient needs.

Secondary duties:

Keep exam rooms clean and assist with inventorying stock.

Escort patients to exam rooms and assist with electronic charting.

Prepare patients for procedures (i.e. entering data into electronic medical record, preparing with gown or drape, if necessary, prepare medical supplies for Medical Provider.

Properly dispose of contaminated and disposable items after each patient encounter.

Maintain and update aesthetic and medical knowledge by participating in educational opportunities and reading professional publications.

Serve and protect The Retreat Aesthetic and Vitality Center by adhering to professional standards, policies and procedures, federal, state, and local requirements.

Participate in ongoing marketing initiatives.

Explore and participate in opportunities to enhance practice reputation.

Benefits:

Paid Time OffHealth InsuranceDental Insurance401-K with MatchEmployee Discount

Contractual Licensed Massage Therapist

At The RETREAT we focus on customizing individual treatments to maximize your overall health and well-being. The ownership and operations are shared by Tristate’s most well respected, board-certified plastic surgeon and dermatologist. A dedication to excellence can be assured by our staff as we provide premier experiences.

We are seeking a licensed Massage Therapist to join our successful med spa team! The successful candidate will be knowledgeable in a variety of massage styles, possess a deep knowledge of human anatomy and the musculoskeletal system, and work well as part of a wellness team. Pay will be contractual pay and you will receive a Form 1099-NEC at year-end.

Massage Therapist Job Responsibilities:

• Performs professional quality massage, within scope of practice and licensing (as applicable).

• Designs specific sessions based on members or guest individual needs.

• Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.

• Creates excellent member/guest experience through friendly and helpful attitude.

• Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.

• Collaborate with other spa professionals to ensure a seamless and integrated client experience.

• Communicates various promotions to clients.

• Follows all practice policies and protocols.

• Assists in the cleanliness of the location (therapy rooms and common areas).

• Completes Wellness Chart documentation accurately and completely.

• Performs other duties as assigned.

• Will comply with all relevant privacy and HIPPA rules and regulations.

• You will be responsible for helping develop relationships with referral sources, drive social media engagement, recruit patients, produce marketing material, etc. We are looking for a go-getter who will go above and beyond to help find clients.

Retreat Operation Hours:

• Monday – Friday (9am-5pm)

• Every other Saturday (9am – Noon)

Massage Therapist Qualifications / Skills:

• Bedside manner

• Physiological knowledge

• Infection control

• Health promotion and maintenance

• Creating a safe, effective environment

• Informing others

• Verbal communication

• Medical teamwork

• Judgment

• Procedural skills

• People skills

Massage Therapist Education, Experience, and Licensing Requirements:

• Minimum of 500 hours of massage therapy school and a certificate of completion

• Adherence to all applicable local and state licensing laws and regulations related to the massage therapy services provided, including following any applicable law pertaining to maintaining current Massage License

• Knowledge of and experience in performing Swedish and Deep Tissue Massage required, as well as knowledge of and experience in performing other modalities

• Understands and believes in the healing benefits of massage therapy and bodywork

• Satisfactory results of background and reference check is a condition of employment in this position